S. Truett Cathy died recently Not the worlds most well-known name, but he founded, and grew into a billion dollar organization, the Chic-Fil-A restaurants across America. A few years back I read a book of his, and was inspired by his own inspirational way of working with his teams. He was also a constant marketer and cheerleader for Chic-Fil-A. One memorable moment was when he was flying and the plane was delayed for some time. He spoke with the captain, who gave him permission to pass out cards for free “Chikin” to everyone on board. Changed the mood of the people on board and created brand memorability for everyone.
His Vice President of Marketing was at Momentum, and talked about the leadership style of the organization. One of his main points was for leaders to see the value in their people. Too often we see people as problems or something to be managed, but if you look for their value, your own perception of them will change.
What do you see when you look at those who report directly to you? Do you see a tool to be used, or the value the person contributes to your organization?